Sales support

We have a friendly and experienced back office ready to support you. Our support team work closely with our brokers to ensure all contracts are locked in as smoothly as possible and sales go live on time.

Sales support

The team are on hand and ready to assist with contracting process from beginning to end, even the painful admin work

Our sales support team are also available to assist with issues your customer may have with their supplier on any contract placed through Tower Utility. Meaning less time spent on hold to suppliers for you, - the broker.

How our sales support team can help

  • Advising on the vast array of products available from supplier to supplier and which products best match your customer's needs.
  • Providing updates on price changes.
  • Obtaining customer information on your behalf.
  • Validating and processing contracts once you have submitted on our portal.
  • Keeping you up to date on contract statuses supplier objections and much more.
  • Liaising with suppliers on your behalf for any issues with the customer's contract.
  • Liaising with the commissions department for any commission queries.

Our other services

Competitive prices

You have access to competitive and up to date energy prices with multiple suppliers througn our online portal system.

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Sales support

Our support team work closely with all our brokers to advise on any sales queries and ensure all contracts go live.

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Site works

Our siteworks team offer an array of services. All our service are accompanied by full project management.

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Have a question? Our team is happy to assist you

Ask about our process, contract submission or anything else. Our highly trained support team members are standing by, ready to help

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